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My Scraping task is not starting or progressing

Written by Rebecca

If your task is stuck in "Queued" status or shows "In Progress" without scraping any leads, check these common causes:

Check Your Credit Balance

Insufficient credits is the most common issue. Each lead costs 1 credit (or 2 credits in Account-Less mode). Check your balance in the Billing section. If your balance is zero or lower than the estimated task size, purchase additional credits or upgrade your subscription.

Session Expired

Go to Accounts and check if your account shows a warning. If your session has expired, click "Automatic Capture" to refresh your connection.

Rate Limited

If you see a "Too Many Requests" error, your account has hit LinkedIn's daily rate limits. Wait 24 hours before resuming scraping.

Account Restricted

Check if you can access Sales Navigator directly. If not, your account may be temporarily restricted by LinkedIn. This is rare but may require you to verify your account ID with LinkedIn before continuing.

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